How to Handle Customers

The situation: An impatient customer may have been waiting in line longer than usual, they may be running late to their next appointment, or maybe they're restless while you search for a solution to their issue or concern. How to handle it: Be clear and to the point without appearing dismissive of their demeanor. Explain transparently why there's a wait or delay without getting into specifics. Make sure an impatient customer knows that effort is being invested in resolving the situation. Frame your answers in a positive light, too. For example, instead of saying that an item is out of stock, explain that a new delivery is expected by a certain date or that you are working quickly to restock the items in question. The indecisive customerThe situation: An indecisive…
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How to overcome critical business challenges

Running a business is a long term endeavour, but there are many short term challenges that as a business owner, you may face on a daily basis. Paying for overheads, employees' salaries and new inventory — it's safe to say that cash is the fuel that keeps your business running. Now taking out a loan is one way of meeting these challenges. But for urgent, immediate and short term needs, a conventional loan just doesn't cut it. We asked Facebook users to share how the OCBC Business Revolving Short Term Loan can help to meet these specific challenges. Check out what they had to say: Delay in receiving payments“Boss, just give me one more week to pay you back.” Delays in collecting payments are a common gripe of business owners.…
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How Community Building Gives Your Business a Competitive Advantage

When you hear the title “CMO” these days, it may not refer to the “Chief Marketing Officer” of a company, but rather its “Chief Community Officer.” The emergence of this new CMO role was inevitable, as more and more brands have begun to understand the difference between building a community versus simply building/buying social media followers. And today some communities are so powerful that they can influence a company to change its product design as well its overall business marketing strategy. Whether you’re building your community on a free community platform, such as Facebook, or on a private community platform that users must log in to, there are many benefits of community building for your business. 9 benefits of community building Closely monitor market trends, customer wants and needsWant to…
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Benefits and Disadvantages

One of the more common business structures company owners employ is a C Corporation game judi slot. C corporations refer to businesses that are set up so they are taxed as separate entities. They are called C corporations because they are bound by the rules and regulations of Subchapter C of the Internal Revenue Code. Almost all C corporations are publicly traded companies.C corporations are owned by shareholders, each of whom owns stock in the company. Unlike other structures that limit the number of shareholders, C corporations can have an unlimited number of investors harrysbarvenezia. One of their main responsibilities is to elect the company's board of directors. The board is responsible for, among other things, setting the strategic direction of the company and hiring its day-to-day leaders and company…
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