How to Handle Customers

The situation: An impatient customer may have been waiting in line longer than usual, they may be running late to their next appointment, or maybe they're restless while you search for a solution to their issue or concern. How to handle it: Be clear and to the point without appearing dismissive of their demeanor. Explain transparently why there's a wait or delay without getting into specifics. Make sure an impatient customer knows that effort is being invested in resolving the situation. Frame your answers in a positive light, too. For example, instead of saying that an item is out of stock, explain that a new delivery is expected by a certain date or that you are working quickly to restock the items in question. The indecisive customerThe situation: An indecisive…
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How to overcome critical business challenges

Running a business is a long term endeavour, but there are many short term challenges that as a business owner, you may face on a daily basis. Paying for overheads, employees' salaries and new inventory — it's safe to say that cash is the fuel that keeps your business running. Now taking out a loan is one way of meeting these challenges. But for urgent, immediate and short term needs, a conventional loan just doesn't cut it. We asked Facebook users to share how the OCBC Business Revolving Short Term Loan can help to meet these specific challenges. Check out what they had to say: Delay in receiving payments“Boss, just give me one more week to pay you back.” Delays in collecting payments are a common gripe of business owners.…
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How Community Building Gives Your Business a Competitive Advantage

When you hear the title “CMO” these days, it may not refer to the “Chief Marketing Officer” of a company, but rather its “Chief Community Officer.” The emergence of this new CMO role was inevitable, as more and more brands have begun to understand the difference between building a community versus simply building/buying social media followers. And today some communities are so powerful that they can influence a company to change its product design as well its overall business marketing strategy. Whether you’re building your community on a free community platform, such as Facebook, or on a private community platform that users must log in to, there are many benefits of community building for your business. 9 benefits of community building Closely monitor market trends, customer wants and needsWant to…
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Benefits and Disadvantages

One of the more common business structures company owners employ is a C Corporation game judi slot. C corporations refer to businesses that are set up so they are taxed as separate entities. They are called C corporations because they are bound by the rules and regulations of Subchapter C of the Internal Revenue Code. Almost all C corporations are publicly traded companies.C corporations are owned by shareholders, each of whom owns stock in the company. Unlike other structures that limit the number of shareholders, C corporations can have an unlimited number of investors harrysbarvenezia. One of their main responsibilities is to elect the company's board of directors. The board is responsible for, among other things, setting the strategic direction of the company and hiring its day-to-day leaders and company…
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What is Included in a Business Grant Proposal?

Business grants are sums of money given by a foundation, government body, or other entity to help businesses get started or grow their operations. Grants are typically desirable because they don’t have the same conditions as other funding types. Specifically, grants do not need to be paid back like loans do, and business owners do not need to give up equity in exchange for the grant. Key takeaway: Grants are a highly-desirable source of funding for businesses, as they provide funds without needing to pay them back or give up equity in exchange for the funds. Business grant proposals are typically comprised of: Cover letter: This document is the first impression the grant reviewer will have of your application. It should contain a summary of your proposal and why you…
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How to Apply for a Business Grant

Once you have gathered the necessary materials, it is time to start the grant application. Ebrahimi said the first step in applying for a grant is to identify what type of grant your specific business is likely to receive. "Certain kinds of businesses, [like] innovative startups, healthcare-related businesses, women/minority/veteran-owned businesses, rural businesses, and 'green' businesses, in particular, are more likely to qualify for grants than others," Ebrahimi told Business News Daily. "Start with grants specific to your locality, then look into grants offered nationally, whether by a corporate source or by the federal government." After you have determined what type of grants are achievable for your business, carefully read through the grant requirements and narrow it down to a few select grants. Before writing your proposal, Reischer said it is…
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How to Use Social Media for Business

"Social media provides targeting capability, as well as reach and scale, at a lower cost than almost all other marketing channels," said Abdul Muhammad, chief digital officer and partner at rbb Communications, in a previous Business News Daily interview. "People are on social media all day, every day – brands must go where the people are." If you're considering getting your business onto social media, however, it's important to consider which platforms are right for your business and will provide the most value.Here are some tips and best practices to help you be successful on social media. Post consistently.You want your followers to know what to expect from you, so follow a consistent posting schedule. This will also help you avoid posting too much, which can be off-putting for your…
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Know About Social Media for Business FAQs

What social media is best for business?This largely depends on the type of business and its social media goals. Facebook has the largest audience and the most room to customize your social media marketing. Twitter is the best for receiving feedback from and directly engaging with customers. Pinterest is ideal for small and niche businesses that can market directly on the site. YouTube is arguably the best social media for driving traffic to other websites, such as a company webpage where customers can make purchases. The best social media is the site you can leverage for your business's specific goals. With that in mind, though, a combination of social media usage on multiple sites will typically yield the best results. What are the disadvantages of social media for business?The disadvantages…
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Best Social Media For Business

Not every social media platform is a good fit for every business, so you should invest your time and skills in the platforms where you're most likely to reach and engage with your target audience. Each platform has a mission, purpose and unique audience. For example, Instagram is heavy on visuals, whereas Twitter allows you to inject some personality into your posts and engage with followers. To help you learn more about the different platforms available, here are descriptions of the most popular social media platforms for businesses: FacebookFacebook is a highly popular social media network with a varied audience, with over 2.7 billion active monthly users as of 2020. As such, every business should have a Facebook page. When used correctly, a Facebook page can be invaluable to a…
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